Answers before you buy
Drawn from the Client Agreement, the Shariah certificate, and Royal Bullion Capital’s public statements. Where a figure is only shown in the app, we say so.
Buying
What is the minimum purchase?
You can buy from 1 milligram of gold in the 1mg Gold app. There is no jewellery-shop making charge on that first milligram. The live buy quote is shown in the app before you confirm.
Can I buy with a small amount of money, not a weight?
Yes. In the app you can enter either a weight from 1mg or an amount of money. The /pricing page has a calculator that turns AED into milligrams at the live buy quote (indicative until you confirm in the app).
→Is this paper gold or physical gold?
Physical gold. Royal Bullion Capital states that every gram sold through 1mg Gold is physically held in RBC vaults — not a paper certificate and not an ETF.
What purity is the gold?
The Client Agreement requires allocated metal that meets the Chain of Integrity Standard in discrete, identifiable bullion. We do not publish a “999.9 / 24K” marketing figure that is not in that document.
→Can I buy at any hour?
You can open the app any time. Executable quotes follow the live gold market: when the market is closed the app says so. We do not claim 24/7 fills.
What does gold cost today?
The header shows the live mid rate in AED and USD per gram when the pricing API is reachable. Your fill is the buy or sell quote in the app at confirmation — the spread is inside those quotes, not a second line after you tap.
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Holding
Is my gold allocated or pooled?
Allocated. The Client Agreement states that clients own allocated metal stored in a vault, in discrete identifiable bullion. Each holding is an undivided interest in the aggregate weight of that metal — not a unique serialised bar for every milligram.
→Who stores it, and is the vault insured?
Metal is stored in a specialised vault appointed by Royal Bullion Capital. RBC states that vault facilities in Dubai are insured and audited. The insurer’s name is not published on this site — unlike some competitors, we will not name a policy we cannot show.
→Are there storage or custody fees?
Holdings stay in appointed Dubai vaults. Any custody charge is shown in the app or the Client Agreement before it applies. This site does not invent a “zero storage” headline.
→What happens to my holding if 1mg Gold shuts down?
1mg Gold is a domain of Royal Bullion Capital Trading L.L.C. How holdings are treated if the company cannot continue is governed by the Client Agreement and UAE law. Read the agreement, and write to us if you need a specific clause explained.
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Selling
How do I sell?
Sell from the app at the sell quote shown before you confirm. We do not publish a guaranteed settlement time on this site; the app shows timing when you place the order.
Are there sell fees or hidden spreads?
The buy price and the sell price you confirm in the app already include the spread. There is no extra line added after you tap. Settlement timing is shown at order time — we do not promise “instant cash in seconds.”
→Can I spend gold without selling?
A gold-backed debit card is a 1mg Gold product. Issuance, network, and fees are confirmed in the app when the card is offered on your account — not every account has it on day one.
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Delivery
What is the minimum for physical delivery?
Royal Bullion Capital publishes physical delivery from a minimum of 10 grams, fully insured and verified. Balances below that remain in vault custody.
Where can gold be delivered?
RBC states that physical delivery is available globally from that 10 gram minimum. Exact countries, charges, and lead times are confirmed in the app when you request delivery.
Do I get a serialised bar for every milligram?
No. Small holdings are an undivided interest in allocated vault metal. When you take delivery from 10 grams, you receive physical metal under the vault’s delivery process — not a unique bar minted for each milligram.
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Compliance
Is it Shariah-compliant?
Royal Bullion Capital Trading LLC holds a Shariah certificate from the Center of Islamic Banking and Economics covering gold-trading procedures, issued 23 May 2025 and valid through 22 May 2026.
→Who is the licensed entity?
Royal Bullion Capital Trading L.L.C., licensed by Dubai Economy, 1705 Festival Tower, Dubai Festival City, Dubai, United Arab Emirates.
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Account
Is 1mg Gold a bank?
No. It is a consumer gold app of Royal Bullion Capital Trading L.L.C., a Dubai-licensed bullion house. Holdings are allocated metal in a vault, not a bank deposit.
What documents does KYC need?
Identity verification is required before you can trade. The exact documents depend on your nationality and are requested in the app. A single global list would be wrong.
How fast can I start buying?
Download, create an account, complete KYC, then fund. We do not publish a guaranteed number of minutes — verification time depends on the documents you submit.
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